Privacy Policy

This Privacy Policy explains how Vizo Lite ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our video player application and related services. We are committed to protecting your privacy and ensuring transparency about our data practices.

1. Overview

Vizo Lite is designed as a privacy-focused video player tool. We minimize data collection and prioritize user privacy. This policy outlines the limited information we may collect and how it is used to enhance your experience with our App.

2. Information We Collect

We collect minimal information to provide and improve our services. The information falls into two categories:

2.1 Information You Provide

• Account Information (Optional): If you choose to create an account, we collect your email address and username.
• Preferences: Settings you customize within the App, such as playback preferences, subtitle settings, and interface themes.
• User Content: If you use subtitle editing or playlist creation features, we may temporarily process the content you create, but we do not store this content on our servers unless you explicitly choose cloud backup (opt-in feature).
• Feedback: Information you provide when contacting support, reporting issues, or participating in surveys.

2.2 Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers (such as advertising ID), and hardware specifications to ensure compatibility and optimize performance.
• Usage Data: Anonymous information about how you interact with the App, including features used, playback statistics (e.g., average watch time, preferred formats), and crash reports to improve stability.
• Performance Metrics: Technical data related to video playback performance, codec compatibility, and battery usage to enhance video decoding efficiency.
• Diagnostic Information: In case of app crashes, we may collect anonymous diagnostic data to identify and fix issues.

3. How We Use Your Information

We use the limited information we collect for the following purposes:

Purpose	Information Used	Legal Basis (where applicable)
Provide and maintain App functionality	Device information, preferences	Contractual necessity
Improve video playback performance	Performance metrics, usage data	Legitimate interest
Fix bugs and crashes	Diagnostic information	Legitimate interest
Personalize user experience	Preferences, usage patterns	Consent (where required)
Respond to support requests	Contact information, feedback	Contractual necessity
Comply with legal obligations	As required by law	Legal obligation

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share limited data in these specific circumstances:

4.1 Service Providers

We engage trusted third-party companies to perform services on our behalf, such as:

• Analytics Providers: Anonymous usage analytics (e.g., Google Analytics, Firebase) to understand how features are used.
• Cloud Infrastructure: Hosting services for optional cloud backup features (opt-in only).
• Crash Reporting: Services like Crashlytics to identify and fix stability issues.

All service providers are contractually bound to protect your data and use it only for the services they provide.

4.2 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit using TLS/SSL protocols
• Limited data retention periods
• Regular security assessments and updates
• Access controls and authentication mechanisms

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary:

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 General Rights

• Access: Request a copy of your personal information we hold.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal information.
• Restriction: Request restriction of processing in certain circumstances.
• Objection: Object to processing based on legitimate interests.
• Data Portability: Request transfer of your data to another service.

7.2 Privacy Controls in the App

Vizo Lite provides these privacy controls:

• Opt-out of anonymous usage analytics in Settings
• Disable crash reporting in Settings
• Clear local app data through device settings
• Manage cloud backup preferences (opt-in feature)

8. International Data Transfers

Vizo Lite is designed for global users. If you are located outside the United States, your information may be transferred to and processed in the United States or other countries. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

9. Children's Privacy

Vizo Lite is not intended for children under 13 (or 16 in some regions). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. Third-Party Services

Vizo Lite may integrate with or link to third-party services (e.g., cloud storage providers, subtitle databases). This Privacy Policy does not apply to those services. We encourage you to review their privacy policies before using them.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy in the App
• Updating the "Last Updated" date
• Providing in-app notifications for significant changes (where feasible)

Your continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us